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# DHL Express highlights importance of managing customer experiences to stay ahead of competition
- URL: https://www.alwihdainfo.com/dhl-express-highlights-importance-of-managing-customer-experiences-to-stay-ahead-of-competition-a58448/
- Published: 2017-10-11T14:08:24.000Z
- Updated: 2026-04-02T14:11:52.000Z
- Author: APO
- Tags: ACTUALITES, #Import 2026-04-02 14:10

According to the latest \[report\](https://www.mckinsey.com/global-themes/customer-experience) (http://apo.af/6MJ2vy) by \[McKinsey & Company on customer experience\](https://www.mckinsey.com/global-themes/customer-experience), “Superior customer experience is increasingly being recognized as a competitive advantage for businesses, and it is becoming ever more important that a company differentiate… Read more on https://dhl.africa-newsroom.com/press/dhl-express-highlights-importance-of-managing-...  
  
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