Genesys (www.Genesys.com), a market leader in omnichannel customer experience and contact center solutions, and Interactive Intelligence Group Inc. (Nasdaq: ININ) (www.ININ.com), a global leader of cloud and on-premise solutions for customer engagement, communications and collaboration, announced that they have entered into a definitive agreement under which Genesys will acquire Interactive Intelligence… Read more on http://africa-newsroom.com/press/genesys-to-acquire-interactive-intelligence-to...
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